Date published: 2nd June 2013
Got a tap that just won’t stop dripping? Perhaps your pipes and drains are emitting odd sounds and smells. You’re not wrong in thinking that you need a plumber. Getting problems like these seen to quickly and efficiently is important to keep your household bills down and stop bigger problems emerging down the line.
But when you hire a plumber, you’re usually inviting them into your home. This is why it’s important to choose someone reliable, professional and friendly so that you get a good all-round service.
Probably the first thing you should check is how much experience a plumbing company has. You need a service that’s been running for at least a few years. This means that not only will they be well versed in all types of plumbing problems, they’re likely to offer a very reliable service. After all, an unreliable service is not sustainable over the years.
You should look for a plumbing company that is going to provide you with a good service at competitive prices. But we don’t mean you should look for the cheapest option, nor should you go for over-priced plumbers. A cheap service might signal that they are not fully qualified or that perhaps they are using cheap parts or employing under-par engineers. And a service that is too expensive might be trying to rip you off. A good plumbing service will be frank and open about their rates and they should reflect the industry standard rates. Anything far higher or lower than these can signal a problem.
An often-overlooked quality, it’s important to look for a friendly plumber. After all, this person is going to be coming to your house so you want to be certain they’re a decent person. Our industry is plagued with cowboys who go around performing poor-quality qork and giving the rest of the plumbers in Plymouth a bad name. But friendly plumbers can still be found!
There are certain qualifications and industry requirements for safe plumbing work. Any plumber that you employ should meet these requirements and will be happy to prove their credentials if you wish.
Your plumber should be able to respond to the work required within a reasonable time frame. Once they arrive, they should aim to complete the job as quickly and professionally as they can. This is mutually beneficial: it means that you save money on labour and that they can get off to the next job on their never-ending list. But watch out for plumbers that work too quickly. It could be a sign that they’re cutting corners.
Word of mouth
Perhaps the most reliable form of advertising, getting a recommendation is a great way to find a good plumber in Plymouth. Sign up to review websites to see how they’ve performed and follow them on social media to see their interaction with customers. This can give an insight into the way your plumber does business and how much importance they place on leaving a good reputation behind them.
"Thanks for great service at an affordable price. Jaime was very efficient. It's great to find a tradesman that can be relied upon."
"Jamie recently serviced our boiler after searching for someone who was knowledgeable, professional and reliable. He set up all of our system to work optimally and advised against wasting money upgrading the system as competitors has suggested saving £0000's so a big thank you. Would highly recommend."
"I got in touch with Jamie when I moved to my flat in Plymouth. He has provide a fast, high quality service every year so far as well as offering helpful advice. I can't recommend him enough."
"We had no hot water and had tried everything. Jaime was easy to contact, he provided an estimate before we agreed to the job. He arrived when he said he would and diagnosed and fixed the problem with our boiler quickly, efficiently and left no mess. Would definitely use his services again."
"I’ve used Jaime for the 2nd year running to service my boiler and also to fix a leaky pipe. Friendly and reliable service, offered advice where needed and very reasonably priced. Would highly recommend."
"Used Jamie for about three years for my home and two tenanted properties and he has always been fantastic. Had a full boiler replacement and a small repair and I've been very happy with the work. The annual inspection reminders are great and I've always found him friendly and helpful."
"Called them when I needed a job done ASAP as had other trademan lined up and had forgot. Very helpful and was able to fit me in at short notice. Turned up when he said he would, was very efficient and professional. Will definitely use him again."
"Jamie is always great, we've had him fit a boiler, do gas safety checks in rental properties and service our own boiler. Always prompt, always professional and a great service. Happy to keep using."
"Been using Jamie for the last 3/4 years for landlords gas safety certificates and emergency callouts. Been very helpful and quick to respond. Happy to recommend - 5 stars."